Billing Lead

 Lusaka, Zambia

December, 2018


At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 75+ members, headquartered in Accra, Ghana, backed by some of the world’s leading venture capital firms. We’ve joined hands with third party payers, drug manufacturers and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few months, we’ve managed to provide low-cost, high-quality medicines to tens of thousands of patients across four African countries (Ghana, Nigeria, Zambia, Zimbabwe).


Position Description

mPharma is looking for an ambitious professional to join our team as a Billing Lead. The position supports mPharma’s team in managing billing and revenue recognition for 25+ facilities in Zambia. The Lead will have an opportunity to interface with a wide variety of stakeholders in the healthcare space: manufacturers, insurers, distributors and providers. The Lead will also become a key part of mPharma’s data collection and aggregation process and provide data analysis that will drive critical business decision making.


Key Responsibilities

  • Reconcile and interpret data, analyze results using statistical techniques and provide ongoing reports to clients
  • Efficiently manage client requests and offer solutions in a timely manner
  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize data efficiency and quality
  • Identify, analyze, and interpret trends or patterns in complex data sets.
  • Filter and “clean” data by reviewing reports, printouts, and performance indicators to locate and correct underlying problems
  • Work with management to prioritize business and information needs
  • Locate and define new process improvement opportunities
  • Manage a team of billing analysts


Our Ideal Candidate

  • Strong attention to detail and past experience validating data accuracy in a professional setting
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with accuracy
  • Advanced Excel Skills (at a minimum must be able to create pivot tables and lookups effortlessly). This will be tested
  • Ability to collaborate effectively and manage a team
  • Adept at queries, report writing and presenting findings



  • Bachelor’s Degree in Mathematics, Economics, Statistics or related field
  • Minimum of 2 years of direct work experience
  • Spotless personal background



  • Preferred start January 2019
  • Permanent residency in Zambia


To Apply: Send only your CV and cover letter to using the following subject line: “Billing Lead-Zambia” – [Your Name]”. Please note that only shortlisted candidates will be contacted.

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